DELIVERY POLICY



At Love & Co , we offer the delivery options of shipping and in-store collection. In the following sections, our express and standard delivery options are detailed to help you choose the best method for your needs.

 

STANDARD SHIPPING

  • Takes 7 – 9 business days from the date of order for West Malaysia
  • Takes 10 – 14 business days from the date of order for East Malaysia
  • Business days exclude weekends and public holidays in Malaysia
  • An estimated delivery timeline would be indicated in your order confirmation email

Free delivery applies to all orders in West Malaysia. For East Malaysia, a flat rate of RM 15 will apply.

All deliveries are insured, ensuring your items are protected till they reach you. We are unable to offer the option to choose specific delivery timeslots as shipments are handled by third-party couriers.

*Kindly note that we will ship out all orders as soon as possible, subject to stock availability.

 

INSTORE COLLECTION

  • Takes 10 – 12 business days from the date of order
  • Business days exclude weekends and public holidays in Malaysia
  • An estimated timeline would be indicated in your order confirmation email

Do note that the lead time for instore collection is the same as standard shipping. This is because time is needed for our processing team to verify the payment, locate the item ordered, and arrange it down to the store of choice to collect. 

 

INTERNATIONAL SHIPPING

We currently only offer international shipping from our Singapore website. You may explore the link below:

Fine Jewellery Made With Master Craftsmanship | Love & Co.

 

NEED HELP?

Contact us at ecommercemy@love-and-co.com for more questions related to your order.

Need Help? Speak to us!
Whatsapp
Email
Book Appointment